Traditional customer relationship management (CRM) software is not enough to drive growth. Smart CRM combines your customer data with artificial intelligence (AI) to facilitates the customer connections that are critical in today's business world. B2B buyers are exploring, evaluating, and purchasing products with increasing speed and access to information. INDUSTRYBay leverages the HubSpot Smart CRM platform to help our customers easily and effectively engage their prospects across the entire buyer journey. Build better connections with your customers to drive more sales and grow faster.
Join NowMarketing automation software that helps you to accelerate lead generation and automate marketing campaigns, Marketing Hub provides every INDUSTRYBay customer the ability to drive revenue by attracting, converting, and engaging high-quality leads. Help your company to save time and resources with our easy-to-use campaign management tools. Growth marketing experts at INDUSTRYBay will show your team how to use the insightful and actionable reports in Marketing Hub to measure campaign performance and optimize your marketing campaigns. In 2024, Marketing Hub was ranked the #1 Marketing Automation software product by G2, the world´s largest and most trusted software marketplace.
Sales Hub is easy-to-use sales software that drives productivity, enables customer connection, and supports sales growth. Users see 28% more deals created, 55% more deals closed and 128% more sales meetings attended within 12 months. The legacy playbook of "do more, sell more" is broken. Hiring more reps and demanding more sales activities no longer guarantees productivity. Growth has stagnated, teams are discouraged, and reps are unable to connect with customers. Sales Hub empowers sales teams to focus on quality over quantity. It equips them with the connected tools they need to regain productivity and the context they need to deepen customer connections. Plus, it gives sales leaders the intelligence to track sales team performance, analyze customer feedback, understand competitive trends, discover process enhancements, and unlock valuable coaching opportunities to scale sales more predictably and insightfully.
Customer service is an important part of your marketing operations. Online presence, content and other marketing tools can lose their value very quickly if your company fails to provide exceptional customer service. Positive pre-sales and post-sales service experiences make customers more likely to make additional purchases and drive customer loyalty. Our Customer Success Managers will train your team to use proactive tools that improve both customer service strategy and delivery. Optimize the customer journey, measure customer happiness, and track customer product usage to increase customer retention. INDUSTRYBay enables scalable customer support to fuel your business growth.
Commerce Hub is a robust commerce software for industrial companies that have complex or made-to-order products that do not require a dedicated eCommerce platform such as AdobeCommerce. When customers purchase your products or services using quote requests, the software provides you with easy-to-use quotes, invoices, and payment links to accelerate sales and get paid faster. Payments are processed via HubSpot payments or Stripe payment processing and are seamlessly integrated with Quickbooks. There is no monthly subscription fee for using Commerce Hub and your customers will love the exceptional quote request and B2B checkout experience.